Privacy Policy
At DHkitchenhub.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. By accessing or using DHkitchenhub.com, you signify your acceptance of this Privacy Policy.
1. Information We Collect:
a. Personal Information: We may collect personal information, such as your name, email address, contact number, and address when you voluntarily provide it to us during registration, purchase, or contact forms.
b. Payment Information: For secure transactions, we may collect payment details, including credit card information, through our trusted payment gateway partners.
c. Log Data: Our website automatically collects certain information when you visit, including your IP address, browser type, operating system, and browsing activity.
2. Use of Information:
a. We use the information collected to process your orders, provide customer support, and deliver a personalised shopping experience.
b. Personal information may also be used for communication purposes, such as sending order updates, promotional offers, and newsletters. You can optout of these communications at any time.
c. Payment information is solely used to complete transactions and prevent fraudulent activities.
d. We may use aggregated and anonymised data for analytics and improving our website and services.
3. Information Sharing:
a. We do not sell, rent, or disclose your personal information to third parties, except as necessary for order fulfilment, payment processing, and legal compliance.
b. We may share personal information with trusted third-party service providers who assist us in operating our website and services. These providers are bound by confidentiality agreements and have limited access to your information.
c. We may disclose personal information if required by law or to protect the rights, property, or safety of DHkitchenhub.com, its users, or others.
4. Data Security:
a. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
b. We use secure socket layer technology (SSL) to encrypt data during transmission.
c. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
6. Cookies:
We use cookies and similar technologies to enhance your browsing experience, analyse usage patterns, and provide personalised content. You can modify your browser settings to refuse cookies, but this may impact certain functionality.
7. Children's Policy:
Our website is not intended for children under the age of 13, We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected information from a child, please contact us to delete it.
8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the effective date. We encourage you to review the policy periodically for any changes.
If you have any questions or concerns regarding our Privacy Policy, please contact us at the provided contact details. By continuing to use our website, you acknowledge and agree to the terms of this Privacy Policy.
Effective Date: 31/05/2023
